Delivery Information and Tracking

At Maderobox.com, we are committed to process and dispatch your orders as quickly as possible. Here are details of our processes and delivery times.

Delivery Information and Tracking

Countries we deliver to

We deliver to mainland France (including Corsica), Belgium, Luxembourg, Switzerland, Spain, Germany, the UK, Ireland, Italy, the Netherlands, Portugal and Canada. Deliveries are also available to the following French overseas departments: Reunion, Mayotte, Martinique and Guadeloupe.

Order processing times

Processing your order generally requires 3 working daysdepending on the volume of orders in hand. Once your order has been processed, it is passed on to one of our carriers for delivery.

Delivery times

The average delivery time is 7 working daysbut it can vary depending on a number of factors:

  • Order destination,
  • Stock availability,
  • Logistical conditions.

The total lead time (processing + delivery) is often estimated at Approximately 10 working days.

For the large ordersIn the case of products requiring specific processing, the total lead time (processing + delivery) may be extended to 15 working days instead of the usual 10 days.

Our warehouses in Europe

To optimise logistics and reduce lead times, our products are shipped from our various international warehouses, enabling us to process your orders quickly and ensure reliable delivery to all the countries we serve.

Our carriers

We work with several carriers to guarantee a quality service tailored to your needs:

  • La Poste For a tracking number starting with LPFollow your order on their dedicated platform here.
  • GF Express Tracking numbers beginning with GFFR can be followed on their website here.
  • DPD Used mainly for large or bulk orders. Delivery times for this type of order may be slightly longer. Link to the carrier's website here.
  • DHL (for Réunion) link to the carrier's website here.
  • Private parcel for Belgium: link to the carrier's website here.
  • Swiss Post link to the carrier's website here.
  • Royal mail link to the carrier's website here.

Worth noting : Some carriers, such as GF express and Private parcel sometimes offer faster delivery times than Colissimo.

Possible delays

The times indicated are estimates, but certain external factors may cause delays, in particular :

  • Public holidays,
  • Strikes or adverse weather conditions,
  • Busy periods, such as the festive season.

Do you need help?

If you have any questions about your order or require further information, please contact our customer service department at the following address contact@maderobox.com.

We do everything we can to make your shopping experience as smooth and quick as possible. Thank you for your confidence in us!